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Frequently Asked Questions

Yes, the base price includes delivery and set-up. Jump Around Rentals is based out of Appleton and delivery to most surrounding cities within 15 miles are included. However, there may be an additional delivery charge to other cities outside of the 15 mile radius.
Yes. Reservations require a either a $25 or 10% deposit at time of booking. The deposit is fully refundable if you were to cancel your order at least 7 days prior to your rental date. If you cancel your reservation within 7 days of your reservation the deposit can be used toward a new reservation for up to one calendar year
Our clients are not responsible for normal wear and tear that the inflatables experience. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or due to negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want either of us to be in that situation, which is why we have you sign and initial the safety rules so that you can be the trained operator. Also, you can elect to purchase the Damage Waiver for only 10% of the rental cost.
If you have any other questions, please feel free to call us any time at: 920.284.9039

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